An important point of contact for passengers flying with Air China is the Air China Kuala Lumpur Office in Malaysia, which is situated at Level 15, Plaza OSK, Kuala Lumpur, Malaysia. Among the many services provided by the office are aircraft bookings, ticket modifications, luggage queries, and travel visa information. Additionally, it accommodates unique requests including information about Air China's frequent flyer programs, help for travelers with limited mobility, and unaccompanied minor arrangements. In addition to providing Malaysian passengers with access to Air China's worldwide network, this office is a valuable tool for easy trip arrangements.