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The United Airlines Office in Accra situated in the bustling Airport City district, is a major contact point for both passengers coming from and going to the United States. The office provides a range of services from flight reservations, ticket cancellations, and itinerary modifications. Passengers can also get help with check-ins, baggage queries, and special assistance like assistance for unaccompanied minors or special needs passengers. Apart from overall travel assistance, the office also gives advice on immigration and visa rules for travelers such that all appropriate documents are set in place before leaving. The United Airlines' MileagePlus loyalty program is also operated within this office so that members may monitor their benefits and miles.

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