Our family’s recent trip with Avelo Airlines BWI Terminal was nothing short of fantastic. Traveling with three generations, our kids and their grandparents, can be a logistical challenge, but Avelo made it seem effortless. The check-in process at the BWI Terminal was efficient and welcoming. The staff noticed our group and quickly provided assistance, ensuring that our grandparents had the support they needed while keeping the kids entertained with small treats. This level of care made a great first impression. Security screening, which we anticipated as a potential stress point, was well-organized. The TSA agents were patient and worked with us to manage strollers and other belongings. Avelo’s proactive staff even checked in with us afterward to ensure we were ready for boarding. The waiting area near the Avelo gates was comfortable and family-friendly. The availability of charging stations, ample seating, and kid-friendly amenities kept everyone happy while we waited. Dining options nearby offered something for everyone, from quick snacks to hearty meals, making it easy to cater to diverse tastes in our family. Boarding was seamless, thanks to Avelo’s family-first approach. Their team was attentive and helped us get settled on the plane with ease. From check-in to boarding, Avelo made us feel valued and cared for, setting the tone for a wonderful family trip.